RETURNS           REFUNDS         EXCHANGES

Please return in a timely manner; returns received weeks and months after purchase will be returned to sender unopened.

 

RETURN FOR REFUND:

No questions, no hassle returns.  You do not need to tell us WHY or give an explanation.  We are more than willing to help.

 

Simply tell us within 3 days of receiving your package that an item will be returned for a refund & ship it back within 7 days of receiving your package.  (Working days.)

 

RETURN FOR EXCHANGE:

You do not need to tell us WHY or give an explanation.  We are more than willing to help.

 

If you want to make an exchange, simply inform us within 3 days of receiving your package that an item will be returned for an exchange.   Ship it back within 7 days of receiving it.   (Working days.)

 

And tell us what item you wish in exchange - we can refund you or invoice you for any difference in cost.

 

SHIPPING REFUNDS:

Store items have free shipping, so refunds will be for the full cost, but auction item shipping is not refunded.

 
YOU CANNOT GET TO THE POST OFFICE WITHIN 7 DAYS: Simply re-label the envelope/package your item arrived in.  Message us and ask what the shipping cost was – and you can affix regular old stamps to cover the cost and mail it from any mailbox.   No need to go to the post office.
 

MISTAKES:

If we have made a mistake in the listing or we have sent you the wrong item, please return it for a full refund.  Simply tell us the item will be returned for refund due to an error in  _________________________.” (Please tell us the error right away so we can fix it.)